Privacy Policy

Effective Date: 1 August 2025

At NZ Visa Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: www.nzvisasolutions.com (the “Site”) or engage with our services.

By using our Site or services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily. This may include:

  • Full name

  • Date of birth

  • Contact details (email address, phone number, address)

  • Passport and identification numbers

  • Employment and education history

  • Financial and health information

  • Visa application details and supporting documents

We also collect information automatically through cookies and analytics tools such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our site

  • Time and date of visits

2. How We Use Your Information

We use your information to:

  • Provide immigration consulting and visa application services

  • Respond to your inquiries and communicate with you

  • Assess your eligibility for visas

  • Prepare and lodge visa applications

  • Improve our website and services

  • Comply with legal obligations

We will only use your information for the purpose for which it was collected or a directly related purpose, unless you consent otherwise.

3. How We Share Your Information

We may share your personal information with:

  • Licensed immigration advisers and staff within NZ Visa Solutions

  • Third-party service providers (e.g., translators, document couriers, legal advisers)

  • Immigration New Zealand or other relevant government agencies

  • Technology providers who help us host, store, and manage your data

We take steps to ensure all third parties we work with respect your privacy and handle your information securely.

4. Data Security

We are committed to protecting your information. We use industry-standard safeguards such as secure servers, encrypted data transmission, and restricted access to ensure your information is protected from loss, misuse, or unauthorised access.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw your consent (where applicable)

  • Complain to the Office of the Privacy Commissioner if you believe we’ve breached your rights

To make a request, please contact us at:
📧 claire@nzvisasolutions.com

6. Cookies & Website Analytics

Our website uses cookies to improve user experience and gather statistical data. You can choose to disable cookies through your browser settings, though this may affect your ability to use some features of our site.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact:

NZ Visa Solutions
📧 Email: claire@nzvisasolutions.com
🌐 Website: www.nzvisasolutions.com